Sometimes, we can't send an order to your OrderMate POS automatically. When this happens:
- HungryHungry will try sending the order to the POS several times.
- After around 5 minutes, HungryHungry will give up and try to send the order using one or more of the fallback methods (SMS, email)
To configure which email or phone gets the fallback, go to Store Info> Location and update owner information!