General Features
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      1. HungryHungry Help Centre
      2. Store Setup
      3. General Features

      Fallback options

      Sometimes, we can't send an order to your OrderMate POS automatically. This can happen for any number of reasons like a poor internet connection, your menu is out of sync or a low connection from your POS to HungryHungry.  When this happens:

      1. HungryHungry will try sending the order to the POS several times.

      2. After around 5 minutes, HungryHungry will stop trying to send the order to your POS and try to send the order using one or more of the fallback methods (SMS, email)

      To configure which email or phone gets the fallback, go to Store Info> Location and update owner information!

      You can reach out to support if you require any help with this!