1. Help Centre
  2. Store Setup
  3. Pick-Up & Delivery Features

Order Throttling

Order throttling controls the number of orders received per 15-minute slot. Once a time slot fills up with orders, it will disappear and only allow your customer to select an available time slot.

This feature ensures the flow of orders going to the kitchen and drivers is kept under control, especially on busy weekends! Watch our video guide on how to set this up:

Order Throttling - HelpDesk-1

Tip: If you refund a pre-order that was in a throttle slot, the slot will become available again for a new order to take its place. 

If you’re wanting to adjust your time slot increments to 5, 10, or 30 minutes, please reach out to our Customer Care Team for assistance! 


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